Hello and Welcome
to Structured Simplicity!
Your Guide to Seamless Collaboration
Here, I'm all about making your digital world a bit more manageable and your daily life a lot more organized. If the thought of lost photos or tangled tech nightmares keeps you up at night, relax – I've got your back.
Policies
I’m here to save your digital memories from the depths of forgotten devices, untangle your virtual messes, and even lend a hand in making your closets come to life!
So that I can do my best work and you have the best experience, I’m sharing common policies and a bit more in-depth information about my work style.
I want us to work together and get started on the right foot.
Confidentiality
Rest assured, your digital memories and personal information are treated with the utmost care. Your privacy is important to me, and any information you share will be kept strictly confidential. I'm here to help you organize and simplify, not to share your secrets. Your trust in me is valued and respected.
Communication
While emails and texts are my preferred modes, I know that sometimes a good old-fashioned call is necessary. If it's urgent, drop me an email, and I'll prioritize it. Urgent situations include lost or missing data or major errors that need critical attention.
Feedback and Questions
Your questions and feedback are always welcome! I'll guide you toward finding the answers if I don't have the answers. Feel free to share your learning style – whether it's videos, text, or visuals – to help me communicate effectively.
Invoicing and Payment
To ensure a seamless experience, kindly process your invoice in a timely manner to prevent any delays in receiving services. For specific details about payment terms, please refer to your contract.
Office Hours
My standard work hours are Monday - Thursday, 9-3 p.m. Any appointments outside of this time must be arranged.
However, I often work around my home life. So, don't be surprised if you receive late-night or weekend emails. Please reply when you're comfortable – there's no pressure to respond during your downtime.
A Word on Response Time
If I'm not lightning-fast in my replies, it's not because I'm ignoring you. I might be mulling over the perfect solution or momentarily absorbed in the digital realm. A friendly nudge is always welcome if you're eager to hear from me.
Accessing Resources
You're in for a treat! I've created a personalized portal exclusively for you. It's your one-stop destination for keeping track of essential details like your contract, submitted forms, upcoming appointments, and much more. Expect an email from me containing your client portal link and credentials. Be sure to bookmark this page to access it whenever needed!
Cancellation
I understand that priorities and schedules may change.
All requests to cancel an appointment must be made 48 hours before the appointment.
If canceled within 48 hours, there will be a 50% charge of the agreed-upon rate for the time scheduled.
"My mission is to help you experience calm in your life, to help make things a bit less chaotic so that you can get back to what is important to you.”
Core Values
Connection
•
Integrity
•
Growth
•
Connection • Integrity • Growth •
Let’s Get Started
I'm thrilled to be working with you!
